Mulberry Manor offers a full range of support including residential care, dementia care, day care, respite stays, convalescent support, palliative care, and 24-hour assistance. We cater to the needs of adults over 55 in a safe, homely environment.
Yes. Residents are encouraged to personalise their rooms with their own furniture, décor, and treasured items. This helps create a familiar, comforting space that feels like home from day one.
They do. Mulberry Manor has a dedicated kitchenette that residents can use to prepare drinks, light snacks, or enjoy small moments of independence, with staff nearby for support if needed.
Our experienced cooks prepare fresh, nutritious meals each day, catering for a wide range of dietary needs. Refreshments, including hot drinks, cold drinks, and snacks, are available 24 hours a day.
Change in routine or any kind of upheaval can be distressing for care home residents. In the event that their needs change, care pathways are available - this is a term used to describe care homes that provide a combination of residential, nursing and dementia care. By offering this, residents can remain at the same home without having to relocate even if their needs change.
Every new resident to the care home will be assessed to ensure they receive the right type of care catered to their individual needs. Following this, a care plan will be created which sets out how the staff at the home will meet those needs for a comfortable stay. Care plans are typically reviewed on a monthly basis and are updated in the event there are any changes
Being surrounded by items from home can allow new residents to feel more comfortable and settled. At Bank Close House we welcome small items of furniture - such as a favourite armchair - and other treasured belongings - including photographs - so residents can personalise their rooms. All electrical items will be PAT tested and furniture will undergo a fire risk assessment to protect the safety of our residents and staff.
If you are paying for your care home fees yourself (otherwise known as ‘self-funding’), then you will continue to receive your State Pension as usual. If you receive monetary support from your local authority, then your State Pension will be considered income and taken into consideration when calculating how much you need to contribute towards the care home costs. This will also factor in a weekly income that you will receive, also known as ‘Personal Expenses Allowance (PEA)’.
Residents can enjoy daily activities, entertainers, and hobby sessions, as well as relaxing in our gardens and lounges. We also have a charming in-house “Mulberry Tavern,” offering a cosy pub-style space for socialising, events, and themed afternoons.
Yes. Residents can continue using their own GP, and we welcome regular visits from opticians, chiropodists, and other healthcare providers. Our team also supports medication management and personal care needs.
Absolutely. The home is purpose-built with wheelchair access throughout, a lift to all floors, and a thoughtfully designed layout that supports safe, confident movement around the building and gardens.
Yes. Mulberry Manor has on-site parking, making it easy for relatives and friends to visit regularly. Families are warmly encouraged to be part of daily life and join in events whenever they wish.
This is a free assessment carried out by local authorities to establish what type of care and support a person needs. Based on the findings, they can provide recommendations on how this care must be provided so that plans can be made accordingly.
If you find that your money starts to run out while living in a care home, you will need to arrange a care needs assessment and a financial assessment with your local authority immediately, as you may be eligible for some financial assistance. Likewise, if your loved one who is a resident in a care home finds themselves in this situation, make sure you support them in arranging the appropriate assessments if they are unable to do so.
The UK’s different regulatory bodies are: Care Quality Commission (CQC) for England, Care Inspectorate Wales (CIW) for Wales, Care Inspectorate (CI) for Scotland, and Regulation and Quality Improvement Authority (RQIA) for Northern Ireland.
Our welcoming team at Mulberry Manor is always happy to show families around and answer any questions about life in the home. To ensure we can give you the time and attention you need, we recommend booking your visit in advance. This allows us to arrange a guided tour, introduce you to our staff, and provide all the information you need to feel confident in your decision.